35 Ways to Make a Positive Impression in Less Than 10 Seconds

Harvey MacKay is one of my business education hero’s.


See his books here. Swim with the Sharks Without Being Eaten Alive : Outsell, Outmanage, Outmotivate, and Outnegotiate Your Competition (HarperBusiness Essentials)

Click HERE to get the book on Amazon. No this is not an affiliate link.

Here is Harvey’s article…

There are literally hundreds if not thousands of little things we can
do to raise the bar in our professional and personal lives. So many of these things are easy to do and can be accomplished in less than 10 seconds. They just require an intentional effort.

What is CRITICAL to understand is that your ultimate success, fulfillment and happiness will come from doing the little things that matter.

As entrepreneur and best selling author Harvey Mackay said, “Little things don’t mean a lot. They mean everything.”

Here is a short list of 36 things you can do in less than 10 seconds that will make you a better person, enhance your self-image and improve the quality of your life.

1. Make it a point to say the words ”I love you” to the people in your home every single day.

2. Offer a friendly authentic smile- a great smile radiates warmth, puts people at ease and makes you likable.

3. Make comfortable eye contact- your eyes send messages; establishing and maintaining eye contact with people demonstrates confidence, respect, and genuine interest.

4. Use someone’s name – everyone likes to hear and see his or her name.

5. Acknowledge people- smile and say hi to the people around you.

6. Express your appreciation- say “thank you” to everyone who does something for you even if they are paid to do it.

7. Be unselfish and put others first- it could be as simple as holding the door open for someone.

8. Offer a word of encouragement- sometimes this is all a person needs to build confidence and take the next big step. This is big!

9. Accept responsibility when you are wrong- it’s the sign of a person with character.

10. Be friendly- it lifts the attitude of others and is the #1 factor in being likable.

11. Maintain a positive mental attitude- your attitude is a choice and that choice is 100% within your control.

12. Be kind and considerate- to people you know as well as strangers.

13. Be like a dog and be the first to greet people- it helps new people entering the room feel more comfortable and demonstrates your interest in them.

14. Offer people you meet a warm greeting- this will set the tone for the entire encounter.

15. Say please- make it a habit to use the word please EVERY TIME you ask someone to do something for you even if they are paid to do it.

16. Get up and walk into the other room to speak to someone, rather than yelling.

17. Put the toilet seat down.

18. Turn your head and cover your mouth when you sneeze or cough.

19. Improve your body posture- poor posture is an indication of low self-esteem.

20. Say goodbye- make a good last impression.

21. Offer a proper handshake- a good, firm handshake demonstrates confidence and makes a good impression.

22. Give someone a hug- a hug is a sign that you really care for the other person.

23. Proof your email, text or post- this is an important component of portraying a professional online brand.

24. Click the LIKE button on someone’s Facebook post- it’s an easy way to demonstrate interest.

25. Turn off your phone in meetings- even though your phone may not make sounds, your eyes and attention will be diverted from the other people in attendance and your lack of attention demonstrates disrespect.

26. Repeat your phone number twice when leaving a voicemail- speaking slowly and repeating your phone number will make you stand out.

27. When scheduling appointments use the other person’s time zone- this avoids misunderstandings or missed opportunities.

28. Speak with life and energy in your voice- no one likes to be around people who are “dead, dull and lifeless.”

29. Walk with a bounce in your step- it’s evidence of an energetic attitude that ultimately leads to success.

30. Turn off the notifications that are bugging those around you.

31. Write things down- it prevents you from forgetting things that are important.

32. Say something positive to others about another person- reverse gossip.

33. Congratulate your opponent- good sportsmanship is evidence of leadership.

34. Introduce yourself- be proactive and introduce yourself to people whom you have never met.

35. Look for the good in others and tell them what you see- you have the ability to bring out the best in people, especially when they may not know it themselves.

As you can see, each of these tips is easy to do. They don’t require any formal education or financial investment. We can begin to incorporate them into our lives this very minute. All we need is to be conscious of them and be willing to take 10 seconds to do them.

To learn more about Harvy Mackay Click HERE to visit his website.

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